1. Introduction
Gupta Hospital Bathinda (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including when you submit lead forms.
By accessing or using our Website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Fill out contact forms or appointment/lead forms
- Subscribe to newsletters or updates
- Communicate with us via email, phone, chat, or other channels
The information we collect may include:
Personal Data
- Full Name
- Email Address
- Phone Number
- Date of Birth (if provided)
- Gender (if provided)
- Medical or Health-related Information (only if voluntarily submitted)
Technical/Usage Data
- IP Address
- Browser type and version
- Pages viewed
- Time and duration of visit
3. How We Use Your Information
We may use your information for purposes including:
- To respond to your inquiries and requests
- To schedule appointments and follow-up communication
- To send administrative information (updates, confirmations, reminders)
- To improve our website, services, and user experience
- For marketing, advertising, and analytics (with your consent where required)
- To comply with legal obligations
4. Lead Forms & Marketing Consent
By submitting your information through a lead form:
- You consent to receive communications from us via email, SMS, WhatsApp, or phone call.
- You acknowledge that your medical-related info is being collected for appointment scheduling or healthcare service delivery only.
- You may opt out of marketing communications at any time.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember preferences
- Provide personalized content
- Analyze website performance
- Serve relevant ads
You can control cookie preferences through your browser settings.
6. Advertising Partners
We may share data with third-party advertising partners (e.g., Google Ads, Meta/Facebook Ads) to:
- Improve ad delivery
- Target relevant ads based on interest and engagement
- Measure campaign effectiveness
These partners may use cookies, pixels, or similar technologies to collect data.
7. Data Sharing & Disclosure
We may share your information with:
- Service Providers: Third-party vendors (e.g., email providers, CRM systems)
- Legal Authorities: If required by law or to protect our rights
- Healthcare Providers: Only when necessary and with your consent
We will never sell your personal data.
8. Data Retention
We retain your personal data only as long as necessary to:
- Provide services requested
- Comply with legal obligations
- Fulfill legitimate business purposes
After this period, your data will be securely deleted or anonymized.
9. Security of Your Information
We implement reasonable technical and organizational safeguards to protect your data from unauthorized access or disclosure. However, no method of transmission over the Internet is 100% secure.
10. Your Rights
You may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent
To exercise these rights, contact us at:
📧 Email: info@guptahospitalbathinda.com
📞 Phone: +91 98787 52241
11. Children’s Privacy
Our website is not intended for children under 18. We do not knowingly collect information from minors.
12. Changes to This Privacy Policy
We may update this policy from time to time. The updated version will be posted on this page with a revised Effective Date.
13. Contact Us
If you have questions about this Privacy Policy, please contact:
Gupta Hospital Bathinda
Website: https://guptahospitalbathinda.com
Email: info@guptahospitalbathinda.com
Phone: +91 98787 52241